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PC Troubleshooting Internet Explorer

How to troubleshoot Internet Explorer.

Internet Explorer may become corrupted because of spyware or adware or other add-ons. We are just going to dive right in and perform a repair operation on IE. IE is not uninstalled and re-installed like other software, it is simply repaired. There are several methods of repairing Internet Explorer. The method selected depends upon your operating system, the original version and upgrades. Some of these options will not work for your operating system. Choose from one of the following options that will work for you:
  • Try This Method First: Go to Start Menu and select Programs, Accessories and on the drop down menu, click on System Tools and click on System Information. On the System Information window, click on Tools and in the drop down box and then click on Internet Explorer Repair Tool.

  • If IE Appears in the Add/Remove Programs then:
    • Log in as an Administrator
    • Click start, settings, then click control panel. Next, click add/remove programs.
    • Scroll down to "Microsoft Internet Explorer& Tools..". Highlight it, then click add/remove. Do not worry, this will NOT remove your browser!
    • A dialog box will appear with the option to repair. Select it, and then allow it to run completely. You will then have to restart your computer.


  • How to Run Internet Explorer 5 Repair Tool from Command Line When Not Listed in Add/Remove Programs This method will repair IE 5 if the program listing does not appear in the Add/Remove programs.
    • From the Start menu, choose Run.
    • In the input field type rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
    • Click the OK button.


  • For Windows XP There are two ways to reinstall Windows IE for Win XP:
    • The only way to repair Internet Explorer is to have sfc check the system files by clicking on the Start Menu then select Run and then type in: sfc /scannow and then click on the OK button.
    • Alternative Method (using the registry): # Start the Registry Editor # Go to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Active Setup \ Installed Components \ {89820200-ECBD-11cf-8B85-00AA005B4383} # right-click the IsInstalled value, and then click Modify # Change the value data, from 1 to 0 # Close the registry editor # Download and install Internet Explorer 6. and The above will let you reinstall the Internet Explorer 6 browser component. To reinstall Outlook Express 6, change the IsInstalled value from the following registry key: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Active Setup \ Installed Components \ {44BBA840-CC51-11CF-AAFA-00AA00B6015C}
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