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PC Troubleshooting

These are some help files to help troubleshoot a Windows PC. DO NOT e-mail me or phone me to troubleshoot your computer. These are basic troubleshooting steps to help you identify your software or hardware problems.

Five Troubleshooting Steps:
  • Symptom Recognition - recognize the symptoms of your problem.

  • Symptom Elaboration - elaborate on your problems.

  • Action Plan - develop an action plan and list all possible causes.

  • Isolate Fault - is it hardware or software. Review all possible software issues before jumping to any conclusions. Employ binary search method or process of elimination.

  • Repair, Functionality and Logging - repair the problem, verify the functionality of your computer, log exactly what the symptons were and what you did to correct the problem.
Action Plans:

How To Troubleshoot Hard Drive

How To Troubleshoot Modem

How To Troubleshoot Network Interface Card

How To Troubleshoot CD Rom / DVD Drive

How To Troubleshoot Motherboard

How To Troubleshoot USB

How To Troubleshoot 802.11B or 801.11G Wireless Networks

How To Setup 802.11B or 802.11G Wireless Networks

How To Repair IE Internet Explorer

How To Remove Viruses, Spyware, Adware and Improve System Performance



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