Time Zone:
Please note that we are on the westcoast of North America, just north of Seattle, Washington - our time zone is Pacific Standard Time.
Please phone between 9:00 AM PST and 9:00 PM PST. This is 12:00 AM EST and 12:00 PM EST.
My new (effective Feb. 5, 2009) land line phone number is 1-778-298-3331
My cell phone number is 1-778-862-1670
Ask for Bill and tell me the product for which you want help. All telephone support is free. Unfortunately, I cannot accept collect calls. If you have a microphone and speakers then use Voice Over Internet Protocol - VOIP. I will return your phone call as I do have a VOIP phone.
NOTE: I will accept emergency calls 24 hours a day. Please use your discretion as to whether it is a real emergency or if you can wait until the next day.
